Last Updated: 4th February, 2025

Welcome to Sapiens Agency. These Terms & Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

1. Definitions

• “Company” refers to Sapiens Agency, an AOP registered with the Registrar of Firm KPK. 
• “User” refers to any individual or entity accessing our website or services.
• “Services” refer to the branding, marketing, digital strategy, and other creative solutions provided by Sapiens Agency.

2. Use of Services

• Users must be at least 18 years old or have legal parental consent to use our services.
• The content on this website is for informational purposes only. We reserve the right to modify or discontinue services at any time.

3. Intellectual Property

• All content, including logos, graphics, text, and digital assets, is the intellectual property of Sapiens Creative Agency and may not be used without permission.
• Users are prohibited from reproducing, distributing, or modifying any content without our express consent.

4. User Obligations

• You agree to use our services for lawful purposes only.
• You shall not attempt to disrupt or interfere with our website’s functionality or security.

5. Payment & Refund Policy

• Payments for services must be made as per agreed terms in invoices or contracts.
• Refunds are only applicable under specific conditions mentioned in individual agreements.

6. Limitation of Liability

• Sapiens Creative Agency is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
• We do not guarantee that our website will be available uninterrupted or error-free at all times.

7. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the content or privacy policies of such websites.

8. Termination

• We reserve the right to terminate or suspend access to our services for any user who violates these Terms & Conditions.

9. Changes to Terms

• We may update these Terms & Conditions from time to time. Users will be notified of significant changes via our website.

10. Governing Law

• These terms are governed by the laws of Khyber Pakhtunkhwa, Pakistan. Any disputes shall be resolved in the courts of Peshawar.

11. Contact Us

For any queries regarding these terms, please contact us at: Email: info@sapiens.pk
Phone: 0336 911 9918
Address: 5th Floor, Mall of KPK, Main University Road, Peshawar, Pakistan